Resources to uncover hidden knowledge & ideas!

Net Promoter Survey

Net Promoter Survey – The Pros and Cons of NPS®

Net Promoter Score® (NPS®) is one of the best and easiest ways to measure how loyal your customers are.
Feedback and Surveys

4 Important Customer Surveys for Your Business

Social proof – the online evidence of your success, such as reviews and star ratings - is the modern-day word of mouth. And word of mouth can sink a business quickly.
Consulting Tools

The Best Tools for Business Consultants

Regardless of whether you’re working for yourself or running a business consultancy, you need the best tools. Fortunately, we live in a world with many digital solutions.
Surveys

Are you Getting the Most Out of Your Surveys?

Having your finger on the pulse is essential. But how often do our perceptions get in the way of seeing how things really are?
How to Find Clients for Business Consulting

How to Find Clients for Business Consulting

Whether you’re just starting out, or you’ve been in business consulting for a while, the biggest issue is always how to find clients for business consulting.
Grow Consulting Engagements

4 Tips to Expand Business Consultancy Engagements

One of the easiest ways to improve your consulting productivity is to turn smaller consulting engagements into much larger projects.
Customer Survey

How to Increase Sales? Ask your customers!

The question that continues to plague business owners is ‘how to increase sales?’ It is clear that you must understand your customers.
360 Degree Feedback

Why 360 Degree Feedback can be a Business Consultant’s Best Tool

360 degree feedback is a process consultants can use to identify individual development needs and improve a business.
Grow Consulting Revenue

How to Grow Consulting Revenue with SWOT Analysis

A SWOT analysis is a tool to help clients and grow consulting revenue. Quality information is crucial, or you’re working in the dark.
Employee Engagement

Why Employee Engagement Matters

One of the best ways to understand your staff better is to use employee engagement surveys. The information you can gain from such surveys is invaluable.
Measure Customer Satisfaction - NPS CSAT CES

How to Measure Customer Satisfaction with NPS, CSAT or CES

Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES) are 3 common customer satisfaction metrics.
Feedback Surveys

8 Surveys that Consultants Should Know and Use

Learn about these 8 surveys to ensure you and your clients are getting the critical information for success. Ask the right questions, the right way, at the start to move faster.
SourceForge Spark Chart Q&A

SourceForge Q&A with Spark Chart on the crucial value of feedback

Spark Chart Co-founder, Mark Sinclair, was recently by interviewed by SourceForge about the importance of feedback.
Best Survey Software Award

Spark Chart wins CompareCamp Awards

Spark Chart awarded 2019 Great User Experience and Rising Star Distinctions from a Leading Software Review Platform.
Survey Software Features

New Survey Software Features in Spark Chart, May 2019

New features released | configuration layout in reports, compound charts for rating scale questions, flexible text blocks, statistics panel, data tables & more.
Spark Chart Survey Software Features April 2019

New survey software features, April 2019

We have released some new features, including live survey editing, automated NPS scoring, an NPS Gauge, logic scanner, new question layouts and a copy question feature.

How do you compare to the average leader?

Here are some common leadership themes. How does your leadership style compare? How would your team describe your leadership?
SWOT Analysis Survey

Focused on the right business priorities? Conduct a SWOT Analysis!

SWOT Analysis is an important tool to identify short term operational priorities and quickly improve the performance of an organisation or team.
New Survey Software Features

New survey software features and User Interface changes released, February 2019

We have released a significant range of new survey software features and User Interface changes to ehance your Spark Chart experience.
Ultimate Survey Guide

The Ultimate Survey Guide

Use this comprehensive survey guide to learn how to deliver a successful survey project, design surveys, get responses, analyse results, present results and plan action.
Spark Chart Survey Integrations

Automate survey tasks with 1,500+ apps

Automate survey tasks and work flows. Connect Spark Chart with 1,500+ apps using Zapier.
Automate with Conditional Logic

Conditional Logic in Surveys

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Conditional Logic lets you create dynamic surveys that change what a respondent sees and what happens based on their responses.
Survey Pitfalls

How to embed a survey into a Website

Embedding a survey can provide a less intrusive experience for respondents and a professional impression.

Delegation is fundamental for leaders!

No matter what size or type of organisation you work in, delegation matters. If you are a leader then invest the time to learn.
Survey Software