Net Promoter Score – Automatic score calculation and a Gauge in reports
The Net Promoter Score now calculates automatically for all questions with a rating scale ranging from 0 to 10. A Gauge with a scale from -100 to +100 will show for NPS questions in reports.
Additionally, reports can be filtered by selected dates, meaning NPS can be measured and reported over time to allow comparison of performance between time periods.
Logic Scan when deleting questions
A Logic Scan feature scans the logic in Survey Templates when questions with logic are deleted. The relevant logic is highlighted to allow editing of the survey template and logic before the question can be deleted.
Questions in Survey templates can now be copied with all layout settings. This saves time for users when they are entering many questions with the same layout. Select the purple copy button and then edit the copied question.