Resources to uncover hidden knowledge & ideas!
How to assess client needs with surveys for a deeper insight
A guide on how to transform the way you assess client needs with effective surveys, and gain a deeper insight for great results and smarter consulting.
How to Identify Pain Points Proactively and Be a Consulting Genius
An insight into using surveys to better understanding all client pain points. Discover all barriers holding back your clients, exceed expectations and be first choice for all future consultancy needs.
Survey fuelled business consulting
Every successful venture begins with a solid foundation, and for a business consulting practice, this foundation is built on client and employee relationships.
How to Create an Effective Survey for Training Feedback in 3 Steps
Here are three key steps to more effective post-training surveys. Engage better with your trainees and encourage clear and constructive feedback.
Surveys: A Guide for Training Organisations
In the field of training and development, effective evaluation is a cornerstone for continuous improvement. Surveys offer a means to gather feedback, assess training effectiveness, and drive data-driven decisions.
Effective Market Research Surveys
Market research surveys play a pivotal role in understanding customer preferences, analyzing market trends, and making informed business decisions.
10 Net Promoter Score Tips for Driving Customer Loyalty
Here are some Net Promoter Score tips and best practices for improving your NPS score and keeping your customers happy.
The Crucial Importance of Conducting a Survey Pilot
Conducting a survey pilot is a critical step in the research process, ensuring the validity and effectiveness of the survey.
The Leadership Benefits of Surveys: A Powerful Tool for Success
Effective leadership is not just about making decisions; it’s about understanding the needs, opinions, and experiences of those you lead.
How to Ask the Right Survey Questions and Unlock the Power of Surveys
Creating effective surveys requires more than just asking a few questions. To truly unlock the power of surveys, you need to know how to ask the right questions.
Unlock the Full Potential of Employee Evaluations with 360-Degree Feedback
Traditional methods of evaluation can be time-consuming, biased, and ineffective. That’s where 360-degree feedback software fits in.
How to Improve Customer Service? Where to Start?
In any kind of business, your customers (and efforts to improve customer service) should be the number one priority.
How to Get Value from Net Promoter Score
Learn how to get value from Net Promoter Score? Find out about Net Promoter Score® (NPS®), and how you can maximise the value of NPS.
How to Engage Employees? Where to Start?
How to engage employees? Where to start? Begin with understanding employees and their opinions and ideas.
What is the Purpose of a Survey? Why Conduct a Survey?
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Ever wondered about the real purpose of a survey? We often fill out surveys without really thinking too much about the real survey purpose.
How a Member Survey and Feedback Can Benefit Your Club
A member survey is an essential way to get feedback from members of a golf club, yacht club, tennis club or any sporting or social club.
The Best Surveys to Improve School Performance
Surveys help improve school performance. Use feedback to get insights from students, teachers, staff or the entire school community.
How to Create a High Performing Team
Building a high performing team is a goal all leaders should have. Here are a few tips to create a great team and help the team succeed.
Have You Assessed Your Board Performance?
Have you thought about assessing Board performance? It’s important for stakeholders to know how their board is actually performing.
Improve Performance with a Leadership Team Survey
A leadership team survey helps leaders and managers to consider how they’re working as a group and identify opportunities.
Why use 360 degree feedback?
All businesses, leaders and employees can benefit from 360 degree feedback when it’s done in a constructive, supportive and honest way.
What is a Good Net Promoter Score®?
What is a good Net promoter Score will vary depending on your organisation & industry. One comparison trumps them all - your own benchmark.
What are the Benefits of an Employee Survey?
One of the benefits of an employee survey is staff engagement. That's part of it. But, the survey can also be valuable for measuring company performance.
Why You Should Survey Customers
The process of surveying customers goes a lot deeper than just trying to make them happy. Here’s why you should be surveying your customers.