Feedback and Surveys

4 Important Customer Surveys for Your Business

Social proof – the online evidence of your success, such as reviews and star ratings - is the modern-day word of mouth. And word of mouth can sink a business quickly.
Consulting Tools

The Best Tools for Business Consultants

Regardless of whether you’re working for yourself or running a business consultancy, you need the best tools. Fortunately, we live in a world with many digital solutions.
Surveys

Are you Getting the Most Out of Your Surveys?

Having your finger on the pulse is essential. But how often do our perceptions get in the way of seeing how things really are?
How to Find Clients for Business Consulting

How to Find Clients for Business Consulting

Whether you’re just starting out, or you’ve been in business consulting for a while, the biggest issue is always how to find clients for business consulting.
Grow Consulting Engagements

4 Tips to Expand Business Consultancy Engagements

One of the easiest ways to improve your consulting productivity is to turn smaller consulting engagements into much larger projects.
Customer Survey

How to Increase Sales? Ask your customers!

The question that continues to plague business owners is ‘how to increase sales?’ It is clear that you must understand your customers.
360 Degree Feedback

Why 360 Degree Feedback can be a Business Consultant’s Best Tool

360 degree feedback is a process consultants can use to identify individual development needs and improve a business.
Grow Consulting Revenue

How to Grow Consulting Revenue with SWOT Analysis

A SWOT analysis is a tool to help clients and grow consulting revenue. Quality information is crucial, or you’re working in the dark.
Employee Engagement

Why Employee Engagement Matters

One of the best ways to understand your staff better is to use employee engagement surveys. The information you can gain from such surveys is invaluable.
Measure Customer Satisfaction - NPS, CSAT or CES

How to Measure Customer Satisfaction with NPS, CSAT or CES

Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES) are 3 common customer satisfaction metrics.
Feedback Surveys

8 Surveys that Consultants Should Know and Use

Learn about these 8 surveys to ensure you and your clients are getting the critical information for success. Ask the right questions, the right way, at the start to move faster.
Ultimate Survey Guide

The Ultimate Survey Guide

Use this comprehensive survey guide to learn how to deliver a successful survey project, design surveys, get responses, analyse results, present results and plan action.

Net Promoter Score® (NPS®) Survey

The Net Promoter Score (NPS) is widely used to measure customer loyalty to a brand, company, product or service.
Common Survey Mistakes

What are the common survey mistakes to avoid?

There are a number of common mistakes when designing and conducting projects. Make sure you don't fall into these traps.
How to deliver a survey project

How to deliver a successful survey project

A successful survey project depends upon having 1) a robust process and 2) expertise in designing surveys.
Automate with Conditional Logic

Conditional Logic in Surveys

Conditional Logic lets you create dynamic surveys that change what a respondent sees and what happens based on their responses.
Spark Chart Survey Integrations

Automate survey tasks with 1000+ apps

Automate survey tasks and work flows. Connect Spark Chart with 1000+ apps using Zapier.
Survey Goals & Objectives

Why are survey goals and objectives important?

Establishing clear survey goals and objectives is essential to get valid and valuable data. The objectives should guide your survey design.
Survey Software