Resources to help design surveys

New survey software features, April 2019

We have released some new features, including live survey editing, automated NPS scoring, an NPS Gauge, logic scanner, new question layouts and a copy question feature.

The Ultimate Survey Guide

Use this survey guide to learn how to deliver a successful survey project, design surveys, get responses, analyse results, present results and plan action.

Conditional Logic in Surveys

Conditional Logic lets you create dynamic surveys that change what a respondent sees and what happens based on their responses.

Net Promoter Score (NPS) Survey

The Net Promoter Score (NPS) is widely used to measure customer loyalty to a brand, company, product or service.

Common survey mistakes to avoid

There are a number of common mistakes when designing and conducting projects. Make sure you don’t fall into these traps.

Survey goals and objectives

Establishing clear goals and objectives is essential to create a survey that results in valuable data. They should guide your survey decision making.

Quick guide to making a great employee survey

In this guide we discuss some principles to apply in order to create an effective employee survey.

Customer survey? Follow these 10 easy tips!

Creating a useful customer survey can be challenging, but the investment is worthwhile and can give a lot of data quickly.