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Resources to help design surveys
Conditional Logic lets you create dynamic surveys that change what a respondent sees and what happens based on their responses.
The Net Promoter Score (NPS) is widely used to measure customer loyalty to a brand, company, product or service.
There are a number of common mistakes when designing and conducting projects. Make sure you don’t fall into these traps.
Establishing clear goals and objectives is essential to create a survey that results in valuable data. They should guide your survey decision making.
In this guide we discuss some principles to apply in order to create an effective employee survey.
Creating a useful customer survey can be challenging, but the investment is worthwhile and can give a lot of data quickly.
The best surveys begin with a clear design process, and a knowledge of the desired outcome.
Conducting a survey pilot helps confirm the validity of your questions and the effectiveness of the messages in your communication.
A great survey needs to be well thought-out, and well planned. Here is a simple 10-step plan to help design your survey.