GDPR and Spark Chart

GDPR Compliance and Spark Chart

Spark Chart complies with the European Union General Data Processing Regulation (GDPR)

At Spark Chart, we believe that data protection and privacy are critically important. Spark Chart has reviewed all internal processes, systems, documentation, published a Data Processing Agreement and revised our Privacy Policy to satisfy GDPR requirements effective on May 25, 2018. We are:

  • Ensuring our third-party vendors meet the requirements of the GDPR and permit us to lawfully transfer EU personal data and that they lawfully receive and process the data. Our primary third-party vendors, listed below, are committed to being GDPR Compliant before the due date.
    • SparkPost ( who deliver a large percentage of the world’s email. SparkPost has committed to meeting GDPR requirements (
    • Liquid Web ( who host our servers in the United States. Liquid Web is Safe Harbour compliant
    • Mailchimp ( is committed to achieving GDPR Compliance.
    • Stripe ( aims is to ensure that Stripe remains compliant with European data protection laws and also to assist users in doing so (
    • Chargebee ( have advised that they “are compliant with EU-U.S. & Swiss-U.S. Privacy Shield framework and is effective as of Jan 10th 2018.
    • Zendesk ( is used by Spark Chart to support our users and they have posted in regard to their GDPR compliance.
  • Analyzing our software features to determine whether enhancements or changes can be made to support users who are subject to the GDPR.
  • We are prepared to address any requests made by our customers related to their rights under the GDPR.
  • Implementing revised Privacy Policy and Terms & Conditions.
  • Implementing system changes to assist Spark Chart users obtain consent from survey respondents for the use of personal information.
  • Implementing system changes to obtain consent to use personal information from existing Spark Chart users

Spark Chart customers affected by GDPR must also ensure they comply

Customers affected by GDPR should review their organization’s data privacy and security practices and ensure they comply with the requirements before GDPR comes into effect. Spark Chart customers should seek appropriate legal advice to ensure that they will meet their GDPR requirements.