SourceForge Q&A with Spark Chart on the crucial value of feedback
Spark Chart Co-founder, Mark Sinclair, was recently by interviewed by SourceForge. SourceForge offers software developers a centralized online location to control and manage free and open-source software projects. SourceForge has recently entered the field of facilitating reviews of business software products.
In the interview, Mark highlighted the importance of feedback when it comes to improving organisational performance. He noted that the vast majority of businesses are not using a survey software tool. Consequently, they are not getting as much feedback as they need. Mark also offered some advice for organisations starting down the path of getting feedback and conducting online surveys.