360 degree feedback

360 degree feedback is a process whereby individual employees receive feedback from people they work with. Mostly, the feedback process is provided anonymously and confidentially. Typically, the people providing feedback include the participant’s manager, staff who report to the participant, their peer group and other stakeholders they closely interact with.

Our recommendation about the 360 degree feedback aims:

360 degree feedback should be used for development and not as a performance appraisal tool.

The feedback process helps employees get the information they need to succeed. The feedback confirms where they are perceived to be performing well. It also provides insight into perceptions about where they may need to develop new skills, become more effective or change the way they behave, act or communicate.

Spark Chart includes 360 degree feedback survey templates for a range of roles.