One of the benefits of an employee survey is staff engagement. That’s part of it. But, the survey can also be valuable for measuring company performance.
About Mark Sinclair
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The process of surveying customers goes a lot deeper than just trying to make them happy. Here’s why you should be surveying your customers.
Net Promoter Score® (NPS®) is one of the best and easiest ways to measure how loyal your customers are.
Social proof – the online evidence of your success, such as reviews and star ratings – is the modern-day word of mouth. And word of mouth can sink a business quickly.
Regardless of whether you’re working for yourself or running a business consultancy, you need the best tools. Fortunately, we live in a world with many digital solutions.
Having your finger on the pulse is essential. But how often do our perceptions get in the way of seeing how things really are?
Whether you’re just starting out, or you’ve been in business consulting for a while, the biggest issue is always how to find clients for business consulting.
One of the easiest ways to improve your consulting productivity is to turn smaller consulting engagements into much larger projects.
The question that continues to plague business owners is ‘how to increase sales?’ It is clear that you must understand your customers.
360 degree feedback is a process consultants can use to identify individual development needs and improve a business.
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