Use feedback to get teams engaged and aligned
There is an important link between feedback and teamwork. Teams and leaders quickly get engaged with survey results.
With more than 25 years-experience in feedback and surveys and as a management and business consultant …PLUS more than a decade building a leading feedback and survey company…
… Mark has helped thousands of leaders (and many hundreds of organisations) in the private, public and not for profit sectors conduct surveys and get the feedback they need in order to decide on the actions they MUST take to propel their organisation, clients and projects forward.
Mark is based in Australia.
There is an important link between feedback and teamwork. Teams and leaders quickly get engaged with survey results.
Here are some common leadership themes. How does your leadership style compare? How would your team describe your leadership?
SWOT Analysis is an important tool to identify short term operational priorities and quickly improve the performance of an organisation or team.
If you want to be a better leader, here is a simple tip and some questions to ask yourself. Avoid Osmosis.
Creating a useful customer survey can be challenging, but the investment is worthwhile and can give a lot of data quickly.
In this guide we discuss some principles to apply in order to create an effective employee survey.
Clearly communicated polices guide the actions of those who manage survey projects and also protect respondents.
No matter what size or type of organisation you work in, delegation matters. If you are a leader then invest the time to learn.
What response rate is reasonable? Follow best practice to maximise your survey response rate.
Conducting a survey pilot helps confirm the validity of your questions and the effectiveness of the messages in your communication.
A great survey needs to be well thought-out, and well planned. Here is a simple 10-step plan to help design your survey.
It’s easy to get “too close” to the topic, and to end up with content that doesn’t lead to reliable results.
Getting people to complete surveys requires careful planning. Here are some common design guidelines.
The best surveys begin with a clear design process, and a knowledge of the desired outcome.
Survey writing that gets you good data is almost impossible without establishing clear survey goals and objectives.
When you issue a survey, it’s vital to give your audience good motivation for doing it. Incentives can help.
When survey recipients understand how their responses will be used, they are more likely to give up their time to help.
When writing survey questions, design them to achieve your survey goals and objectives and don’t ask anything irrelevant.
It’s common to focus on writing engaging questions. The piece that is often missed is the all-important pre-launch work.
Great survey invitations make people want to help you and maximise participant engagement.
What is informed consent? When should you get it? When do you have to get it? How do you collect it?
Writing questions is easy, but writing effective survey questions means avoiding some common mistakes.
Embedding a survey can provide a less intrusive experience for respondents and a professional impression.
Rating scales are one essential component of survey questions and need careful consideration.
Here are some tips to help you think about the best way to get the information that you need from your survey.
Sometimes it’s helpful to see things the other way around. How would you sabotage your survey?
Getting s survey scale right is essential to ensure reliable data and also to not frustrate or confuse the survey participants.
Consider cause-and-effect elements as a simple check when designing surveys.
One question to get right when designing surveys is whether to make people scroll or use multiple pages.
Multiple choice questions are simple and easy to answer on all types of screen sizes.
Here are some tips on the basics of good survey design to help you start thinking about the best way to get the information that you need.
Spark Chart will comply with the EU GDPR. Data protection and privacy are critically important.
Spark Chart Co-founder, Mark Sinclair, was recently by interviewed by SourceForge about the importance of feedback.
Spark Chart awarded 2019 Great User Experience and Rising Star Distinctions from a Leading Software Review Platform.
New features released | configuration layout in reports, compound charts for rating scale questions, flexible text blocks, statistics panel, data tables & more.
We have released some new features, including live survey editing, automated NPS scoring, an NPS Gauge, logic scanner, new question layouts and a copy question feature.
We have released a significant range of new survey software features and User Interface changes to ehance your Spark Chart experience.
Powerful survey software with 24 x 7 expert advice and support.
“We help organisations, leaders and business consultants use surveys to uncover hidden knowledge & ideas!“
Don’t wait. Start now!
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