Survey Policies

The importance of clear survey policies

Clearly communicated polices guide the actions of those who manage survey projects and also protect respondents.

Delegation is fundamental for leaders!

No matter what size or type of organisation you work in, delegation matters. If you are a leader then invest the time to learn.
Survey Training with Spark Chart

Understand and improve your survey response rate

What response rate is reasonable? Follow best practice to maximise your survey response rate.
Spark Chart Surveys

Tips to conduct a survey pilot

Conducting a survey pilot helps confirm the validity of your questions and the effectiveness of the messages in your communication.
Spark Chart Survey Software

10 easy steps to design survey questions

A great survey needs to be well thought-out, and well planned. Here is a simple 10-step plan to help design your survey.
Survey Software

How to improve your survey question design

It’s easy to get “too close” to the topic, and to end up with content that doesn’t lead to reliable results.
Spark Chart Surveys

How to increase survey response rates

Getting people to complete surveys requires careful planning. Here are some common design guidelines.
Net Promoter Score - NPS

Find out your NPS

Find out your Net Promoter Score ® (NPS) and uncover what customers are thinking.
Best Survey Software Award

Spark Chart wins CompareCamp Awards

Spark Chart awarded 2019 Great User Experience and Rising Star Distinctions from a Leading Software Review Platform.
Survey Software Features

New Survey Software Features in Spark Chart, May 2019

New features released | configuration layout in reports, compound charts for rating scale questions, flexible text blocks, statistics panel, data tables & more.
Spark Chart Survey Software Features April 2019

New survey software features, April 2019

We have released some new features, including live survey editing, automated NPS scoring, an NPS Gauge, logic scanner, new question layouts and a copy question feature.
New Survey Software Features

New survey software features and User Interface changes released, February 2019

We have released a significant range of new survey software features and User Interface changes to ehance your Spark Chart experience.
Employee Surveys

4 Survey Success Tips to get Quality Feedback

The best surveys begin with a clear design process, and a knowledge of the desired outcome.

GDPR Compliance and Spark Chart

Spark Chart will comply with the EU GDPR. Data protection and privacy are critically important.
Spark Chart Surveys

Introduction to survey writing: goals and objectives

Survey writing that gets you good data is almost impossible without establishing clear survey goals and objectives.
Spark Chart Surveys

6 simple ways to make your survey incentives effective

/
When you issue a survey, it’s vital to give your audience good motivation for doing it. Incentives can help.
Spark Chart Surveys

5 ways to make survey respondents want to help you

When survey recipients understand how their responses will be used, they are more likely to give up their time to help.
Spark Chart Surveys

Writing survey questions

When writing survey questions, design them to achieve your survey goals and objectives and don't ask anything irrelevant.
Survey Software